SHIPPING & RETURNS
DELIVERY INFORMATION
At Rengo & IRise, we are committed to delivering your backpacks and totes in a timely and cost-effective manner. We take great care in packaging your items to ensure they arrive in perfect condition. Our shipping methods are designed to provide you with the best experience, and our customer service team is always available to answer any questions you may have about shipping.
When you shop with us, you can trust that your items will be handled with care from the moment you place your order to the moment it arrives at your doorstep. We want to make sure that you are completely satisfied with your purchase, and our shipping policy reflects our dedication to your satisfaction.
RETURN & EXCHANGE INFORMATION
We want you to love your Rengo & IRise backpack or tote. If for any reason you are not completely happy with your purchase, we offer a straightforward return and exchange policy to ensure your satisfaction. Whether you've changed your mind about a product or you're dissatisfied with it, we've got you covered.
Our goal is to provide you with a hassle-free return or exchange process. Simply reach out to our customer service team, and we will guide you through the necessary steps to return or exchange your item. Your feedback is important to us, and we are committed to making sure that you can shop with confidence knowing that we've got your back.